Boneshaker is a customer-first company. It is our job to respond fast, and answer your questions to the best of our ability.
How long does it take for me to receive my bike?
Most items ship within 5 to 7 days. Exceptions are clearly mentioned on product page.
What is your return and exchange policy?
Orders placed within the USA are eligible for exchanges for store credit within 30 days of purchase. As for refunds, you will have the option to get a pre-paid label for a flat shipping fee deducted from the refund ($45.00 bikes / $9.99 other items) or arrange for shipping yourself. Find more details here: https://boneshaker.bike/customer-help/