Shipping and Refund Policies

Shipping Policy

All bikes ship free to 48 contiguous US States. Alaska, Hawaii, Puerto Rico, APO and FPO addresses are excluded.

All other purchases above $50 ship free to 48 contiguous US States. Alaska, Hawaii, Puerto Rico, APO and FPO addresses are excluded.

Any purchase below $50 pay a flat shipping fee of $9.99.

When Will My Order Ship

All products in stock ship in 24 to 48 hours, unless otherwise stated on the product information page.

If you are buying a product that is on preorder, the estimated shipping date should be clearly mentioned on the product information page.

We provide tracking codes on all orders. Tracking codes are sent to you as soon as they become available through email and through your Boneshaker.bike account (if you chose to create one).

Refund Policy

We hold ourselves to the highest of standards when it comes to your satisfaction. If you are not satisfied with the purchase, please reach out for a refund.

Please make sure to have your order number and the reason for your refund ready. You will have the choice of receiving another item or a cash refund.

Contact [email protected] for information and process refund, returns or warranty requests.

Free US shipping

On all orders above $50

Easy 30 days returns

30 days money back guarantee

International Warranty

Where available

100% Secure Checkout

PayPal / MasterCard / Visa

© Boneshaker Bikes 2020
Fastest growing bike store in the USA.